We welcome online orders from NHS trusts and hospital groups across England, Wales, Scotland & Northern Ireland. It is really couldn’t be simpler to order with MGC Medical. You may have an account with our parent company- MGC Lamps LTD. If you have, we will simply link your new order with your account. If you are a new customer, just order online, and we will contact you to set up your account. Please do check if you need a purchase order – most NHS trusts will not accept any orders without an official PO.

OVER 25 YEARS EXPERIENCE OF SUPPLYING NHS TRUSTS & HOSPITALS

30 Day Credit Account – How it works

1. Place Order

Place your order on our easy to use website. All our prices are consistent and our price guaranteed.

2. Confirm Account

We will contact you to confirm your account, including our Sales Order Number and confirm your PO number (if required) or to set up a new account, which will be very quick and easy

3. Receive Order

We will send your order to you via our trusted and tracked courier service.

4. Pay your invoice

An invoice will be raised and will be payable as per our agreed payment terms which will have been explained when we confirm your account.

Our Standard Payment Terms

Our terms of payment are that all invoices issued in a month must be paid by the end of the following month. We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to the agreed credit terms. Supplies will be halted on overdue accounts until the account is up to date.

Unpaid accounts will be placed on credit hold within 5 working days from due date. MGC reserves the right to request a deposit or pre-payment in full on special one off projects or bespoke manufactured products.

RETURNS

Before returning any goods to MGC, customers must ring and request a Returns Authorisation Number (RAN). This number must be indicated on the relevant paperwork, without a RAN goods will be sent back to customer. Any errors on our part will be corrected at our expense, otherwise a handling charge will be levied. No stock will be accepted after 30 days unless a fault has occurred.

LIABILITY

No claim for any form of consequential loss or damage will be accepted.

DAMAGE IN TRANSIT

All goods are packed carefully using approved packing methods. If any damage occurs in transit, please do not refuse to accept delivery – sign as damaged, and report the matter to us within two working days.

DEFECTIVE GOODS

Please advise us of any defective goods within three working days of receipt. Any returns for credit or replacement are subject to evaluation by the manufacturer of the goods before any credit or replacement will be agreed.

PASSING OF PROPERTY

All goods remain the property of MGC Lamps Ltd until paid for in full.